Adding Journal Entry

The Journal Entry option lets you enter additional account transactions to be made on a customer’s account. You can perform either single journal entry or group journal entry and can add the entries.

To add journal entry:

1. In the RPM menu, click Customers and then click Account Management.

The All Accounts screen is displayed.

2. Select the customer account(s) to whom you wish to add the journal entry. You can also use Search Filters to select the customer.

3. Select Journal Entry.

The Journal Entry dialogue is displayed.

4. Select the following information.

Fields Descriptions
Account ID The account ID of the customer.
Account Name The name of the customer’s account.
Address The address of the customer’s account.
Balance The current balance amount before journal entry.
Action The following action can be performed on customer’s account:

  • Debit Amount: You can debit the amount to customer’s account in dollars.
  • Credit Amount: You can credit the amount to customer’s account in dollars.
  • Zero Account: You can change the customer’s account balance to zero.
  • Message Only: You can send message to customer’s account.
GST Rate The Goods and Services Tax (GST) rate applied to debit or credit amount.

This option is editable only if you select Debit Amount or Credit Amount.
GST Amount $ The GST amount is calculated automatically based on the GST Rate and the Balance.

Assuming the GST is 10%, calculated as:

Amount / 11
Amount $ The amount to be debited or credited to customer’s account in dollars.

This option is editable only if you select Debit Amount or Credit Amount.
Message to appear on statements The message to be appeared on customer’s account statement.

By default, the following statement is displayed depending on the Action selected: Debit Account $: Credit Account $: and Zero Account.

5. Select OK to save the changes.

The journal entry will be added to the customer’s account.