Password Settings

When Corum Clear Dispense is installed, the only password settings that are preset are: A maximum of 5 password entry attempts in succession before a staff member account is temporarily locked. An “inactivity timeout” of 10 minutes, i.e. if you are logged in but have not used the system for 10 minutes, you will need […]

Password Errors

When working with passwords, you might see the following error messages. Password Error Description Login failed, x attempts left The password entered was not correct. You have the specified number of further attempts to enter the correct password. The account is locked The staff member’s account has been temporarily locked, for example because too many […]

Unlocking Staff Accounts

If too many failed attempts to log a particular staff member in are made within a short period of time, the staff member’s account is temporarily locked. It will be unlocked automatically after 15 minutes, but you can also unlock it immediately. To unlock a staff member account: 1. From the main menu, choose Staff […]

Logging Out

You are logged out automatically: When someone else logs in. When you close Corum Clear Dispense. When there has been no activity for the password inactivity timeout period set in Pharmacy Settings. The default is 10 minutes, but you can change this to suit your pharmacy. Click Password Settings for more information. To log out explicitly: From […]

Logging In for the First Time

If a password has not been preset for you, you will need to set your password when you log in for the first time. To do this: 1. When the Log In screen is displayed, leave Password blank, then choose OK. The Update Password – Expired screen is shown. 2. At the Update Password – Expired screen: Leave Old Password blank. […]

Logging In

At the Log In screen: 1. In the Staff Member lookup, type your initials or part of your name, then select the correct person from the drop down list. In some cases, Staff Member is determined by a previous action and cannot be changed. For example, if you dispense a script without logging in first, Staff Member defaults to the […]

Logging In and Logging Out

To satisfy security and auditing requirements, you will need to log in to perform various functions when ePrescribing is enabled. To minimise workflow changes, this can be done as part of the normal workflow, for example when you dispense a script or access a function, or up front from the main menu. The Log In […]

ePrescribing

E-prescribing is the paperless electronic prescription method recommenced for use by the Australian government. This allows prescribers and patients to use an electronic prescription instead of paper prescriptions. E-prescribing differs from the eScripts you are familiar with in that the electronic record is the legal prescription. With the older eScripts, the paper prescription is still […]

SafeScript

SafeScript is an initiative implemented by state governments together with pharmacists and prescribers which is being rolled out progressively by state. It works by sending prescribing and dispensing records for high-risk medicines to a centralised database (NDE), enabling prescribers and dispensers to access these details and be notified in real-time of the clinical risk associated […]

Adding and Modifying Notes

You can add notes to many types of data in Corum Clear Dispense, including scripts. These are stored in the local database. To watch a video on how to add notes and alerts scroll down to the bottom of the page.   Adding Script Notes To add a script note: 1. Click the paperclip icon […]

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