The User Defined Fields tab lets you define custom fields specific to the customer, which are unavailable in the RPM. You can set fields in the form of text, date, money and yes or no fields.
To add user defined fields:
1. On the User Defined Fields tab, double-click on the name of the field.
The Edit User Field dialogue is displayed.
2. Enter Field Description.
By default, Enabled is selected to enable this field for editing or reporting.
3. Select OK to save the changes.
The field name is added to the User Defined Fields tab.