Sometimes patients are recorded on your dispensing system several times, for instance under slightly different names or at different addresses.
To merge the dispensing history or patient details from one patient with another:
1. From the Patient Organiser, choose Buttons → Merge.
The Merge Patients screen is displayed.
2. In the Patient to Retain field, search for and select the patient that you want to keep in CCD.
3. In the Patient to Merge field, select the patient whose history or details are to be merged with the main patient’s.
4. To merge the second patient’s dispensing history with the main patient’s, tick the Merge History check box.
5. To merge the second patient’s details that the main patient may not have, tick the Also add details that the retained patient doesn’t have check box.
With this option, details are only merged if they are not already present in the main patient’s details.
6. Choose OK. The selected information is merged into the main patient and the second patient is deleted from your dispensing system.
A confirmation message is shown to indicate that the selected patient’s have been merged.
NOTE
If you choose Merge with a patient selected in the record list, that patient is automatically selected as the main patient.
