Owing scripts are also called telephone scripts and refer to scripts dispensed before the prescription form is received. When you receive the prescription form, you need to reconcile it with the owing script. The process of reconciliation is also referred to as marking off. Owing scripts for PBS/RPBS items cannot have repeats. This is a Medicare Australia requirement.
Owing scripts are marked with a mobile phone symbol in the patient’s history. This symbol is also displayed next to their names in patient lists and the Patient Organiser. The total number of owing scripts for the patient can be filtered by selecting the Owing button above the history. This button is highlighted if any of the owing scripts are more than 7 days old.
TIP
Use the Owing button if you want the Patient History to display only owing scripts.
Dispensing an Owing Script
To dispense an owing script:
1. From the menu select Script →Owing.
The Date Prescribed field is updated to show Owing.
2. Dispense the script as usual. For full dispensing steps, refer to dispensing Dispensing Original Scripts.
3. Choose Dispenseto complete the script.
The script will be recorded in the Patient History with the mobile phone symbol to indicate it as owing.
NOTE
Owing Script Reminders assist prescribers with the script and pharmacists with script reconciling. For information on printing these reminders automatically, see Printing Activity Options.
Reconciling or Marking Off an Owing Script
Once you receive the prescription form for a previously dispensed owing NOTE script, the pharmacist will need to reconcile it as a regularly dispensed item.
To reconcile or mark off an owing script:
- In the patient history, select the script.
- right click and choose Mark Off Owing from the menu. The script details are displayed on the left side of the screen with the cursor in the Date Prescribed box.
- In the Date Prescribed box, type the date on the prescription form.
- Choose Dispense. The mobile phone symbol is removed from the script in the patient history.
NOTE
- Once an owing script has been marked off, it is automatically added to the current claim if it is a claimable item.
- To bypass steps 1 to 3 above, type the owing script’s number into the Patient box.
