To reissue an electronic token:
1. From Patient History right-click the script that you want to reissue an electronic token for.
2. Select the Reissue Electronic Token option.
The Next eScript Delivery pop-up is displayed.
3. Choose the email address or phone number that the patient would prefer to receive the token.
4. Delete additional or unused email addresses and phone numbers by selecting X.
5. If the has no contact details saved for the patient, enter a phone number or email address for the patient in the prompt.
NOTE
By default the contact information the patient entered when registering for ASL are displayed.
6. Tick the Send electronic token checkbox to reissue an electronic token.
7. Tick the Print token checkbox if the patient wants a physical printed copy of the token.
8. Choose OK to proceed.
9. Choose Cancel if you do not want to reissue an electronic token.
