Patient‑specific co‑payment discounts, if set, take priority over the customisable co‑payment discounting rules and the pharmacy default co‑payment discount.
To set the co‑payment discounting behaviour for a specific patient, from their Patient Details screen:
1. Select the Identity tab.
2. In the PBS Co-Payment Discount drop‑down list, choose the discounting behaviour required. Possible values and their meanings are as follows:
- Not Set: The patient has no specific discount. Use the co‑payment discounting rules or the pharmacy default co‑payment discount as applicable.
- Maximum: Apply the maximum allowable PBS co‑payment discount. This automatically picks up any future increases to the maximum allowable co‑payment discount.
- Specific value: Apply the discount value entered into the adjacent box.
- None (don’t discount): Don’t apply any co‑payment discount.
3. Choose OK to save the setting and return to the main Dispensing screen. If you are in the process of dispensing a script the patient’s co‑payment discount setting takes effect immediately.
TIP
You can still override the co‑payment discount for individual scripts.
NOTE
For friendly society pharmacies, discounts from Structured Pricing take priority.
